My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.
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Melissa Hampl

Non-Licensed Staff
Melissa comes to the agency during the summer months. She is a high school business teacher at Norfolk Catholic where she has been for the last 9 years. She uses the knowledge that she gains at the agency and brings it to her classroom when she teaches Personal Finance to her students. Melissa resides in Norfolk with her husband, Matt, and they have two girls. Melissa enjoys spending time with f
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Troy Berryman

Sales Specialist - All Lines
Troy Berryman is a Sales Specialist for Dusty Korth & Associates. Prior to working at American Family, he spent 30 years in education as a teacher, coach, and principal. He is married to his wife, Kelli, and they have two adult daughters and one brand-new grandchild! Troy enjoys golfing, umpiring softball, and watching Husker sports.
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Amy Matthies

Office Manager
With over 20 years of experience in the insurance industry, Amy has dedicated the last 15 years to American Family Insurance, specializing in Auto, Property, Life, and Business insurance. Amy resides in Norfolk with her husband, Ryan, and they have two grown children. Outside of work, she enjoys traveling, being outdoors, and spending quality time with her family.
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Kassidy Florian

Customer Loyalty Specialist
Kassidy Florian is our newest Customer Service Representative! Prior to American Family, she worked in several prisons, as well as the banking industry. Her and her boyfriend have two kids, and they love spending time together. Kassidy's favorite activities include traveling, camping, tubing, hiking, and binge-watching Netflix shows.
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Lincoln Havranek

Sales Specialist - All Lines
Lincoln Havranek is a Sales Specialist at the agency. Before American Family, Lincoln taught various music lessons with a primary focus on saxophone, ranging from the beginner level up to the collegiate level, and beyond. Additionally, he worked within the landscaping industry. Lincoln and his wife, Kimberly, have a son, and enjoy spending time outside, fishing, or on the golf course!